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Retailers will embrace old — and very new — tactics to compete against Amazon says best-selling business book author:

The pandemic remade retail. Stores shut their doors, many of them for good, and the shift away from physical shopping accelerated. All of this spelled great news for online retail giants like Amazon. But it left many legacy retailers scrambling. In 2022, these retailers fought to win shoppers back, through a combination of old and very new …


Mr. Levine has spoken about his best-selling book to major corporations including Nordstrom, Reader’s Digest among others. Mr. Levine is also the only person ever invited to speak at Harvard and Oxford University who never attended even one day of college.

Bill Gates was so impressed with the Broken Windows, Broken Business theory that he invited author Michael Levine to speak at his leadership conference in San Diego for his twenty top team leaders.
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Once every few years a book comes along with an insight so penetrating, so powerful – and so simply, demonstrably true -that it instantly
changes the way we think and do business. Such a book is Broken Windows, Broken Business, a breakthrough in management theory
that can alter the destiny of countless companies striving to stay ahead of their competition.

"I first heard about this book while reading another book. I thought the principle was interesting. This book hits a grand slam, everything starts with something small and then builds upon something greater. Michael Levine shows how ignoring one small bad thing can/will often lead to a bigger problem. A must have."
Mustafa Tair Mumin
"My boss suggested this as a "life changing business read." He was so right. I can look at so many aspects of the job and know that they need correcting with this book. It's a whole new outlook."
Mavis Anguiano
"Throughout his riveting narrative, Levine cites hundreds of workplace situations which send "signals that no one is watching." At least not consciously, perhaps, but many of them are absorbed and retained in the subconscious mind."
Robert Morris

Has the Broken Windows Theory made an impact in your business? Have you begun the process of repairing and replacing the Broken Windows within your business? If so, we’d love to hear from you. Take a minute to share with use what’s working, and how we may be able to help.